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Terms and Conditions - TDI Holiday Ventures

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Terms and Conditions - TDI Holiday Ventures

Terms and conditions for using TDI Holiday Ventures services

Terms and Conditions of TDI Holiday Ventures

By using the services of TDI Holiday Ventures, you agree to the following terms and conditions. Please read them carefully before making a booking.

Booking and Payment

A booking is confirmed only after receipt of the applicable advance payment. The balance payment must be made as per the agreed schedule. We accept online transfers, UPI, credit/debit cards, and cash.

Changes and Modifications

Any changes to the itinerary or services requested after booking are subject to availability and may incur additional charges. We will notify you of any cost implications before implementing changes.

Customer Responsibilities

Customers must carry valid identification documents, follow safety instructions, and respect local laws and customs. TDI Holiday Ventures is not responsible for issues arising from customer negligence.

Liability

TDI Holiday Ventures acts as an intermediary between customers and service providers. While we ensure quality standards, we are not liable for issues caused by third-party service providers beyond our control.

Governing Law

These terms are governed by the laws of Jammu and Kashmir. Any disputes shall be subject to the jurisdiction of courts in Srinagar.

Contact Us

For questions about these terms, please contact our customer support team.

Payments, refunds and cancellations

There is no refund policy. Once a payment is made to TDI Holiday Ventures, it cannot be refunded.

If you cannot travel, the amount you paid can be adjusted against a future package with us. Whether an adjustment is possible, and how much, depends on a discussion with us, and we confirm anything we agree in writing.

If we cancel a trip, or force majeure stops it, the amount you paid is adjusted against another package with us; it is still not refunded.

Please read the written quote carefully before you pay: the dates, the names of the travellers, the hotels, the vehicle and what is included. We recommend travel insurance that covers cancellation and interruption, since payments are not refunded.

Website imagery

Photographic illustrations on this website are AI-generated. Actual locations, appearance, conditions and booked services may differ. Retained logos and icons, and authentic customer review videos and their posters, are exceptions. Please confirm the accommodation, vehicle, itinerary and included services in your written booking details.

Frequently asked questions

When is a booking considered confirmed?

A booking is confirmed only after the advance payment is received and a confirmation is sent to you.

Can I make changes to my booking after confirmation?

Yes, changes are subject to availability. Additional charges may apply for modifications.

What documents do I need to carry?

You need valid government ID proof (Aadhar, Passport, Voter ID) and any permits required for your destinations.

Is TDI Holiday Ventures responsible for third-party services?

We carefully select service providers but are not liable for issues beyond our direct control, such as hotel overbooking.

What happens in case of a dispute?

Disputes are subject to the jurisdiction of courts in Srinagar, Jammu and Kashmir.

Do you charge extra for itinerary changes?

Minor changes are accommodated free of charge. Major modifications may incur additional costs.

In their own words

Real guests. Real Kashmir.

Short video reviews recorded by travellers during and after their trips.

  • Guest review — Kashmir with TDI
  • Guest review — Srinagar, Gulmarg, Pahalgam
  • Guest review — Sonmarg & more
    Guest review — Sonmarg & more
  • Stories from our travellers
    Stories from our travellers

Recorded by real guests — shared with their consent.

Free custom quote

Talk to a team that knows Kashmir by heart.

Chat with our Kashmiri travel experts. No pressure, just honest advice from a team rooted here for generations — a custom itinerary and price within 30 minutes.

  • Custom day-by-day itinerary
  • Preferred hotels & houseboats
  • Specific vehicle & transport needs
  • Honeymoons, celebrations & special occasions

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