Privacy Policy - TDI Holiday Ventures

Privacy Policy of TDI Holiday Ventures

TDI Holiday Ventures is committed to protecting the privacy of our customers. This privacy policy explains how we collect, use, and safeguard your personal information when you use our services.

Information We Collect

We collect information necessary to process your bookings including your name, contact details, email address, payment information, and travel preferences. We also collect information when you contact us or use our website.

How We Use Your Information

Your information is used to process bookings, communicate with you about your travel arrangements, improve our services, and send relevant offers with your consent. We do not share your information with third parties except as necessary for your travel services.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your payment information is processed securely through encrypted channels.

Your Rights

You have the right to access, correct, or delete your personal information held by us. You can also opt out of marketing communications at any time.

Contact Us

For any questions about this privacy policy, please contact our data protection team.

Payments, refunds and cancellations

There is no refund policy. Once a payment is made to TDI Holiday Ventures, it cannot be refunded.

If you cannot travel, the amount you paid can be adjusted against a future package with us. Whether an adjustment is possible, and how much, depends on a discussion with us, and we confirm anything we agree in writing.

If we cancel a trip, or force majeure stops it, the amount you paid is adjusted against another package with us; it is still not refunded.

Please read the written quote carefully before you pay: the dates, the names of the travellers, the hotels, the vehicle and what is included. We recommend travel insurance that covers cancellation and interruption, since payments are not refunded.

Website imagery

Photographic illustrations on this website are AI-generated. Actual locations, appearance, conditions and booked services may differ. Retained logos and icons, and authentic customer review videos and their posters, are exceptions. Please confirm the accommodation, vehicle, itinerary and included services in your written booking details.